Appointments

Online booking with Accurx

Click on the image opposite to complete your appointment booking request.

This is not a guarantee of an appointment.The request is triaged in the surgery and advice is given as to the most appropriate service to use. 

If you are asked to contact the pharmacy, most pharmacies are now able to issue prescriptions for anti-biotics and to treat some other minor illnesses.Please click here for more information.

Accurx

Urgent Appointment

GP’s and practice nurses can be booked on the day for conditions which require immediate attention like convulsions and fits, vomiting blood, profuse bleeding, abdominal or back pain, eye infections and all other minor illnesses. 

Call us on 01604 415157 from 8am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine Appointment

To request a routine appointment in the next 7 days:

  • use our online system via the link at the top of this page
  • phone us on 01604 415157, Monday to Friday from 8am
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am
  • use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Enhanced Access

Enhanced access opening times are Monday to Friday 6:30pm to 9:30pm, Saturday 9am to 1pm and Sunday 9am to 5pm.

Enhanced Access is based at The Mounts Medical Centre, Campbell Street, Northampton NN1 3DS.

These appointments are booked via the practice. 

 

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system via the link at the top of this page
  • phone us on01604 415157, Monday to Friday from 8am
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need a chaperone
  • if you need an interpreter
  • if you have any other access or communication needs